I am fully insured and an experienced dog owner offering pet services in Swansea and the surrounding area.  

I continue to study with the Institute of Modern Dog Trainers, the leading education provider for Dog Trainers and Behaviourist and The School of Canine Science, a course provider for dog trainers and behaviourists  who use ethical as science based methods of training.  You can read more about me here…

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What people are saying about On Cloud K9

These are some of my pet services reviews.

Emma is very knowledgable in many different areas

Highly recommend Emma’s puppy school. Unlike other classes, spaces are limited to only 6 and you really get a hands on experience, Emma is also very knowledgable in many different areas and has helped us to teach our puppy some great manners!

Emily Burns

Great practical advice

Great practical advice, clear explanation and examples, and alternatives to try when something isn’t quite working. Our goal was to improve impulse control, and it’s working. Thank you Emma!

Sarah Criddle

We felt well supported and encouraged

Emma is great at what she does – she really knows her stuff and is great at supporting owners to learn how to understand their dogs better and get the best out of them. Following a recommendation from a friend we had an initial consultation when we were first adopting a very wonderful and huge bouncy 2-yr-old labradoodle (into a home with a resident rescued 8-yr-old collie) – the time was useful in itself but the writeup also very thorough and helpful. We then joined a six-week adult dog training class. Throughout this we’ve felt well supported and encouraged, the dog (who is wonderful, and enthusiastic!) is really flourishing but we’ve definitely got more confidence ourselves too – we can see the changes when we put the time and effort in so it’s been fab for us. I would definitely recommend.

Karen Chalk

Emma breaks down the training in manageable ways

Emma is a fantastic trainer, her sessions have helped our Staffordshire Bull Terrier puppy learn manners, impulse control and he can do lots of tricks too. Emma breaks down the training in manageable ways so I could practice at home. She also personalises it so although the class is for everyone she takes time to understand the needs of your dog. On top of that she is lovely and genuinely brilliant with dogs. Fully recommend. Thank you Emma.

Sophie Demarco

Really enjoyable six weeks

Huge Thanks to Emma and Claire, for really enjoyable six weeks course. We learnt a lot as this is our first puppy. We enjoyed Emma’s training delivery. Would highly recommend the training classes.

Yvonne Ward

Sound foundation for puppy owners

My puppy and I have just completed a 6 week puppy course with Emma
I found Emma and Claire very approachable and friendly
The sessions were clearly planned, the aims of each session were clear and sessions were timed appropriately and fun.
Many useful tips and games were given that I will continue to use.
I thought that the sessions were a sound foundation for new puppy owners

Joan Healey

Positive reinforcement

Definitely recommend Emma’s puppy classes. She is a patient and interactive trainer, taking time for each member of the class and individually helping each owner. There was no ‘one size fits all’ attitude and she made sure each owner and pup was learning at their own pace. Positive reinforcement is the training method used, which is another massive incentive to use Emma.

Beth Borland

‘Puppy owner’ training classes

Fantastic puppy training classes, or ‘puppy owner training classes’ as Emma also refers to them! Emma has been brilliant with our super energetic, nervous and challenging chihuahua pup Sammy, who over the course of the 6-week classes has learned so much (as have we)! We will be continuing one to one sessions with her now that Sammy has graduated his first round of puppy classes

Kath Hughes

Completely reformed pup!

We can’t recommend this class enough! We came out with a completely reformed pup! Emma puts so much effort in and saved me so many times with things I wasn’t sure on and any advice. Our pup is much more obedient now and our bond is much stronger. Thank you so much Emma!

Janie John

Amazing with our reactive dog

Emma was amazing with our reactive dog whilst on holiday. She helped us understand why she was barking at every dog we passed. Will definitely use her in the future when we return to Mumbles as she was really trustworthy and easy to get along with

Karen Richards

Brilliant service !!

Brilliant service !! Emma was amazing with our family dog and being able to support us with some nervous problems tilly has at the moment. We would highly recommend Emma anyone, she is very easy to get on with and very trustworthy.

Sarah Williams

Emma always takes great care of our border-collie cross.

Emma always takes great care of our nervous, reactive two year old border-collie cross. It’s really reassuring to leave him with someone who understands him so well. I can actually relax, knowing he’s ok. He can never wait to go back and he’s nice and tired when he gets home – thanks Emma!

Rhodri Jones

Fantastic dog walker

Fantastic dog walker. Very knowledgeable and there is no one else I would entrust my very nervous (especially with people) collie. Highly recommend.

Sarah Allen

Fantastic dog walking service

Fantastic dog walking service. Emma understands and adapts to even the ‘quirkiest’ of dogs. Her in depth knowledge of dog behaviour and training methods are a massive bonus as she’s much cheaper than official behaviourists. My dog always returns from walks shattered and as a young collie that is no mean feat! Emma also sends regular pictures, videos and walk maps which brighten up my work day. Really can’t recommend highly enough!

Kate Jibbs
Here are some reviews of when I was a software trainer.

Special trainer

I have known Emma since she was an Apple Computer Store “Creative” trainer 10 years ago at the Stamford, CT USA location. Emma distinguished herself as a special trainer when I was involved the “One-To-One” Apple program. Emma is the type of person who loves learning and sharing her knowledge.

Emma is a skilled trainer and communicator and was always so welcoming and personable when I would come into the store and participate in the different classes. Emma continually offered great training in the various Apple Computer applications and also helped me immensely in selecting my first SLR Digital Camera and offered such great expertise in photography.  I thoroughly enjoyed our times together and looked forward to her assistance on whatever projects I was working on.

Emma also interacts well with all her colleagues at the Apple Store. She is an articulate, polite, informed, and motivated young woman. I know Emma would be an excellent trainer in whatever field she explores and I warmly endorse Emma as she always worked hard to establish a relationship of trust and commitment to whatever she took on.

Marion Schrade

Incredible professional

Emma has been an incredible professional to me: endlessly patient with an ability to teach logically creating a stepwise approach to a problem. I have learnt so much from her. She is an extremely knowledgable person and her natural way of being enables her to transmit knowledge with an ease.

I am always pleased to spend time with her and learn from her.

Whatever she approaches she will do so with respect and commitment.

Chris Evans

Above and beyond what was necessary

Emma is an excellent teacher, I have participated in numerous training courses lead by her in the past and have found her style of teaching to be enjoyable and easily to apply in practice.  Emma always gave clear explanation of complex issues and went above and beyond what was necessary to ensure tasks were completed.  I have no issues with wholeheartedly recommending Emma’s teaching abilities.

Ian Clover

Knowledgeable, kind and patient

Emma was an immense help to me as she assisted and guided me in the development of my first photography website. She was knowledgeable, kind and patient. She took a keen interest in my project at the time and afterwards. I only wish that she was still in our vicinity to assist in raising my website to the next level as well as a friend with an interest in dogs and training them.

Vincent Campanella